How many days do I have to return my item?

We understand that you might change your mind. As such, you can return any item ordered free of charge, within 14 days of delivery. The 14-day window starts on the day you effectively receive the item at your delivery location.

Do I need to cover the return shipping cost?

We cover easy and free returns for all domestic orders. For orders in the Highlands & Islands there may an additional collection fee.

What type of refund can I expect?

If you return your order within the 14-day window aforementioned, we will refund you by bank transfer.

If you return your order after that period but before 28 days of delivery, the amount will be refunded in the form of a store credit to be used on our store within 1 month.

When will I receive my refund?

We will proceed with the refund within 14 days of receiving your cancellation request. We might however delay the refund If we haven’t received the item within that time window, or we don’t receive evidence that the item was returned.

How much will the refund be?

The refund will cover your order amount including shipping cost, unless you have chosen a non-standard delivery method such as expedite or express shipping.

We may not refund the shipping cost for order that are partially returned.

For any question regarding our return policy, please reach out to our customer service team through email or contact us.